Terms and Conditions

Welcome to the website of Zen Exim Private Limited (“we”, “us”, “our”, or “Zen Exim”). By accessing or using this website (“Website”), you agree to comply with and be bound by these Terms of Use (“Terms”).
Please read these Terms carefully before using the Website. If you do not agree with any part of these Terms, please refrain from using the Website.
1.  Acceptance of Terms
By accessing or using this Website, you acknowledge and accept these Terms of Use along with our Privacy Policy, which forms part of these Terms.
If you do not agree with any part of these Terms, please discontinue your use of the Website.
2. Use of Website
You may use this Website for lawful and informational purposes only.
You agree not to:
  • Copy, modify, reproduce, publish, or distribute website content without prior written permission, except where permitted by applicable law.
  • Attempt unauthorized access to website systems, servers, databases, or data.
  • Introduce malicious code, viruses, or other harmful material.
  • Use the Website in a manner that may interfere with its operation, availability, or security.
  • Use the Website in violation of any applicable laws or regulations.
  • Submit false, misleading, fraudulent, or unauthorized information through any website form.
  • Use the Website to infringe the rights of Zen Exim or any third party.
  • Use automated tools or other methods to access, scrape, or extract Website content in an unauthorized manner.
We reserve the right to restrict or suspend access to the Website where we reasonably believe that these Terms or applicable laws have been violated.
3. Enquiries and Communication Consent
When you voluntarily submit an enquiry, contact request, partner request, distributor request, or other information through this Website, you agree that the information provided may be used by Zen Exim Private Limited to process and respond to your request and to provide information relating to our products, solutions, services, and business activities.
Where you provide consent through the relevant website form, you authorize Zen Exim Private Limited and its authorized representatives or service providers to contact you using the contact details provided by you, including through:
  • Telephone calls
  • SMS
  • WhatsApp
  • Email
Such communications may include responses to enquiries, product or service information, updates, assistance, and other information relevant to your enquiry or interaction with Zen Exim Private Limited.
Where permitted by applicable law and regulatory requirements, you may be contacted using the communication details provided by you, including where applicable in accordance with consent and preferences recorded through the relevant website form.
The collection, use, and processing of personal information submitted through the Website are governed by our Privacy Policy.
4. Information Submitted Through Website Forms
You are responsible for ensuring that the information you submit through our Website is accurate and belongs to you or that you are authorized to provide it.
By submitting information through a website form, you confirm that:
  • The information provided is accurate to the best of your knowledge.
  • You have the necessary authority to provide such information.
  • The information does not knowingly violate the rights of any third party.
  • You will not submit information that is false, fraudulent, misleading, or unlawful.
We may retain information submitted through our website forms in accordance with our Privacy Policy and applicable legal and regulatory requirements.
5. No Offer or Contract
Information presented on the Website, including product descriptions, specifications, features, services, applications, photographs, brochures, and other materials, is provided for general informational purposes and does not constitute an offer, quotation, warranty, or binding contract unless expressly stated otherwise.
Any purchase, supply, distribution, service, partnership, or other commercial transaction with Zen Exim Private Limited shall be subject to separate applicable agreements, quotations, purchase orders, terms and conditions, or other contractual documentation.
Nothing on the Website shall be interpreted as creating a binding commercial obligation unless expressly agreed to in writing by the authorized representatives of Zen Exim Private Limited.
6. Product and Service Information
Product specifications, configurations, features, availability, compatibility, photographs, illustrations, technical information, and other details displayed on the Website may be changed or updated from time to time without prior notice.
While we seek to provide useful and accurate product and service information, certain details may vary depending on product configuration, region, availability, technical requirements, or applicable commercial terms.
Users should contact Zen Exim Private Limited or refer to applicable commercial or technical documentation for current and specific information before making business or purchasing decisions.
7. Intellectual Property
All content on this Website—including text, graphics, images, logos, layout, design, photographs, brochures, technical materials, and other content—is the property of Zen Exim Private Limited or is used by us under applicable rights or permissions and is protected under applicable intellectual property laws.
You may not copy, reproduce, modify, republish, transmit, distribute, or commercially exploit any Website content without prior written permission, except where permitted by applicable law.
Nothing in these Terms grants you ownership of or any rights to our trademarks, logos, copyrighted content, or other intellectual property, except for the limited right to access and use the Website in accordance with these Terms.
8. Accuracy of Information
While we strive to keep the information on this Website accurate and up to date, all Website content is provided for general informational purposes only.
To the fullest extent permitted by applicable law, we do not guarantee or warrant the:
  • Completeness
  • Accuracy
  • Reliability
  • Availability
  • Timeliness
of information provided on the Website.
Information on this Website may be changed, corrected, or updated without prior notice.
You are responsible for independently verifying information relevant to your business, technical, or purchasing decisions.
9. Website Availability and Security
We make reasonable efforts to maintain the availability and security of the Website. However, we do not guarantee that the Website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.
We may suspend, modify, restrict, or discontinue any part of the Website at any time without prior notice, subject to applicable law.
You acknowledge that internet-based services may be affected by technical issues, maintenance, connectivity limitations, and events beyond our reasonable control.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Zen Exim Private Limited, its directors, officers, employees, representatives, and authorized service providers shall not be liable for any direct, indirect, incidental, consequential, special, or other losses or damages arising from or related to:
  • Your use of or inability to use the Website.
  • Website interruptions or unavailability.
  • Technical issues or system failures.
  • Errors or omissions in Website content.
  • Reliance on information provided on the Website.
  • Unauthorized access or events beyond our reasonable control.
  • Any third-party website, service, or content accessed through links on the Website.
This limitation applies to the extent permitted by applicable law and does not exclude or limit liability that cannot lawfully be excluded or limited.
Nothing in these Terms shall exclude or limit liability that cannot lawfully be excluded or limited under applicable law.
11. Third-Party Links
Our Website may contain links to third-party websites or services.
We do not endorse, control, or guarantee the content, availability, security, privacy policies, or practices of such third-party websites.
Users access third-party websites at their own discretion and should review the applicable terms and privacy policies of those websites.
Zen Exim Private Limited is not responsible for the products, services, content, or practices of third parties unless otherwise expressly agreed in writing.
12. Privacy
Your use of this Website and our collection and processing of personal information are also subject to our Privacy Policy, which forms part of these Terms of Use.
Please review our Privacy Policy for information regarding the collection, use, sharing, protection, retention, and processing of personal information submitted through this Website.
13. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Zen Exim Private Limited, its directors, officers, employees, representatives, and authorized service providers from and against claims, losses, liabilities, damages, costs, and expenses arising from or relating to:
  • Your violation of these Terms of Use.
  • Your misuse of the Website.
  • Information or material submitted by you.
  • Your violation of applicable laws or regulations.
  • Your infringement of the rights of any third party.
This obligation applies to the extent that the relevant claim, loss, liability, damage, cost, or expense arises from your acts, omissions, or breach of these Terms.
14. Events Beyond Our Reasonable Control (Force Majeure)
Zen Exim Private Limited shall not be responsible for any delay, interruption, failure, or inability to provide or maintain the Website or any Website-related service resulting from circumstances beyond its reasonable control, including:
  • Natural disasters.
  • Fire or flood.
  • Epidemic or pandemic.
  • War or civil disturbance.
  • Government action or restrictions.
  • Power or telecommunications failure.
  • Cyber incidents.
  • Internet failures.
  • Other events beyond our reasonable control.
This provision applies to the extent that such circumstances prevent or materially affect our ability to provide or maintain the Website or related services.
15.  Severability
If any provision of these Terms of Use is determined to be invalid, unlawful, or unenforceable, such provision shall be modified or interpreted to the extent necessary to make it enforceable, to the extent permitted by applicable law.
The invalidity, unlawfulness, or unenforceability of any provision shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.
16. Waiver
Any failure or delay by Zen Exim Private Limited in exercising any right or remedy under these Terms of Use shall not constitute a waiver of that right or remedy.
A waiver shall be effective only if expressly provided in writing by an authorized representative of Zen Exim Private Limited.
No single or partial exercise of any right or remedy shall prevent the further exercise of that or any other right or remedy.
17. Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of India.
Subject to applicable law, the courts at Ahmedabad, Gujarat, India, shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms of Use or your use of the Website.
18. Changes to These Terms
We may update or modify these Terms of Use from time to time to reflect changes in our Website, business practices, legal requirements, or other circumstances.
Any updated version will be posted on this page with an updated effective date.
Your continued use of the Website after such changes are posted constitutes your acceptance of the revised Terms of Use, to the extent permitted by applicable law.
We encourage you to review these Terms periodically to remain informed of any changes.
19. Contact Information
For any queries related to these Terms of Use, please contact:

Zen Exim Private Limited

Terms of Use Contact

2nd Floor, Shakti 404, Opp. Gurudwara, SG Highway,
Ahmedabad – 380054, India

📧 Email: marketing@zengroup.co.in
📞 Phone: +91 79 6777 1900